Q: What types of payment do you accept?
A: We accept the following payment methods: Paypal,Credit Cards: Visa Card, MasterCard, and American Express,
Q: How to place the order?
Step 1: Search the item you like
Step 2: Put it into your shoppping cart
Step 3: View and check out your order
Step 4:Complete the payment
Step 5:Wait for our confirmation email.
Q: Why did I failed to place the order?
A: Don't worry! It happens sometimes.Firstly,please confirm your credit card number. If the payment still fails,try to exchange to another credit card or wait a minute to pay.If it still doesn’t work out.contact the bank to help you check.
Q: Whether the order information can be changed
A: Yes, if the order hasn't been shipped yet. If your order needs to be changed, please email us as soon as possible. It is not possible to change the order after it is shipped.
Q: How to Cancel an order
A: It is entirely possible to cancel your order! Please do not hesitate to contact us via email and our team will do their best to meet your needs.
Q: Why was my order canceled
A: Orders flagged as fraudulent by our payment processor will be automatically cancelled. We would never cancel a legitimate order without first contacting them. If your order is cancelled, it is likely that we contacted you and did not hear back. The most common cancellations are duplicate orders.
If you have any further questions, please email us.
Q: How long will I need to wait after I place an order?
A: Total Delivery Time = Processing Time + Shipping Time.
Normally,it needs 1-3 weeks to be ready for shipment if the order add the Custom Service.
In addition,standard shipping needs 6-10 business days,expedited shipping needs 3-5 days.
Q: Can I use Po.box as the shipping address? Or billing address?
A:We don't accept PO.box(including FPO or APO) as the shipping address, because the Express(DHL/Fedex) can't delivery, we only accept the physical address as shipping address.However, you can use PO.box as billing address.
Q: If I make a wrong order, can I exchange it?
A:If the item has not been made,you can send us the Email to support@nowadaysfashion.com. We will modify the order for you. Once your parcel is shipped out, we’re sorry we can’t help you exchange it.
Q: How to track my order?
A: When your item is shipped out, you will get a shipping confirmed letter and you can then take your order number to check your shipping status. You can use the tracking number on the following tracking links to find the tracking status.
Standrad Shipping: https://www.17track.net/en
Q: I’m in remote area,can you ship it?
A:Normally, we can ship to most of the countries and regions worldwide, but some individual places may be charged remote fees. If the zip code in the area can not be found on the express delivery system, we will not be able to ship it.
Q: How to return the parcel?
Email support@nowadaysfashion.com within 7 days to make an application for return. Emails received after 7 days will not be taken into consideration.
Please email us with photos of the product for our We will reply with return instructions after confirming it's in consistency with our policies.
Any packages posted without our consent will not be accepted.
Q: I want return the parcel, do I need to pay the returned shipping fee?
A:If the returning is due to our problems (Such as: Incorrect products, Quality problem of products), we will provide a full refund for you; If the returning is due to your problems (Such as: Don`t like,Don’t want, Order wrong product ), you need to bear the shipping fee.
Q: How long will I need to get a refund if I return it?
A:Once your return is received and inspected, we’ll send you an email to notify you that we’ve received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, your refund wil